StayCasino KYC Verification Process
StayCasino runs KYC checks at registration risk review, before the first withdrawal, when total withdrawals reach β¬2,000, after changes to personal details, and when payment activity triggers fraud or chargeback controls.
- Identity (ID/Passport): StayCasino asks for a photo or scan of a valid passport or national ID card. The file must show the full document, the holderβs photo, full name, date of birth, document number, issue/expiry dates, and readable MRZ (if present). StayCasino rejects cropped images, edited files, and screenshots with glare or blurred text.
- Address proof: StayCasino accepts a utility bill, bank statement, or government letter issued within the last 90 days. The document must match the account name and show the full residential address and issue date. StayCasino does not accept PO boxes as a residential address proof.
- Payment method: For card deposits, StayCasino requests a photo of the card showing the first 6 and last 4 digits and the cardholder name, with the CVV covered. For e-wallets, it requests a screenshot or PDF from the wallet account showing the account holder name and the wallet ID/email. For bank transfers, it requests a bank statement showing the IBAN/account number and the account holder name.
Verification time at StayCasino is 15 minutes to 24 hours after document upload; if the compliance team requests re-uploads or extra checks, the review extends to 72 hours.
Current status: StayCasino uses a standard three-step KYC flow (identity, address, payment method) with review times ranging from minutes to 3 days when re-checks are needed.